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Have A Question? Need Some Help? That’s What We’re Here For.

Frequently Asked Questions

How long will it take for my order to be delivered?

Orders are processed for shipping as quickly as possible and are estimated to be delivered within 5 business days, except on holidays or when the postal service is experiencing delays.

How much does shipping cost?

We offer free shipping on every order.

How do I check the delivery status of my order?

We’ll email you a shipping confirmation once your package leaves our warehouse with details on tracking your package.  You can also check your shipping status (HERE/LINK) or feel free to reach out to our customer happiness team for shipping updates at

What countries do you ship to?

We currently ship within the US only. That includes Alaska, Hawaii, and all US islands including American Samoa, Federated States of Micronesia, Guam, Northern Mariana Islands, Puerto Rico, Republic of Marshall Islands and the U.S Virgin Islands. It also includes shipping to all US Military Armed forces (FPO and AFPO) outside the US in Africa, Americas, Canada, Europe, Middle East, or Pacific. 

How do I cancel an order?

Since we aim to get your package out the door to you as fast as we can, changing an order after it’s been placed can be tricky. If it’s been more than 3 hours since you placed your order, or you’ve already received a "tracking number", we apologize that it is too late to prevent your order from shipping. But don’t worry, we will always do everything we can to help you. Just give us a call at 1-888-281-6816 or you can reach us 24/7 at

What is your refund guarantee?

SunCoast Sciences offers a 365-Day Guarantee on all of our products. If you’re not happy with them for any reason, simply give us a call day or night, and we’ll be happy to make an exchange or let you know how to receive a refund.

How Do I Return My Product?

Just give us a call at 1-888-281-6816, or email us at, and we'll let you know how to return any unwanted items. Or alternatively, view the SunCoast Sciences Return Instructions

What If I Receive A Damaged Product?

That’s not how it should be! Just contact us and we’ll send you a new bottle.

What Happens If My Package Never Arrived?

Just contact us with your correct shipping address and we’ll get a new one out to you.

When Will I Receive My Refund?

We'll process your refund as soon as we receive your completed return form with your valid return tracking number. Otherwise, we'll issue a refund as soon as your package has been received and processed at our warehouse, which can typically take up to 2 weeks.

It’s Time To Try The Best Supplements In The World

No matter what aspect of your health you’re looking to support, Sun Coast Sciences has a formula for you. You’ll see the results, and you’ll feel them - that’s our promise. Every order comes with a one-year guarantee, so head over to our store right now, and let us become a trusted partner in your path to peak health.